Aydin Doyak

Vancouver, BC V5N 1T4 · (604) 999-2968 · info@aydintd.net
GPG: 0x9baa0162e5f5c34d

I am experienced administrating and maintaining software and networking applications on computer systems.

My expertise lies in deploying and providing technical support on web application servers, database servers, cloud computing solutions and virtualization technologies.

System Engineer · Commandliner · Free Software Enthusiast



Experience

Technical Account Manager

GitHub Inc

Act as a single point of contact for the customers to provide supportability, performance, and best practice advice and assessment related to GitHub and customer's infrastructure.
Understand and maintain documentation around the customer infrastructure, workflows and configuration of GitHub Enterprise or Business Cloud instance.
Solve complex customer support tickets often involving Linux servers, source code, and web application issues

Keywords: #github-enterprise #linux #tech-support

April 2020 - ~

Dedicated Support Engineer

Canonical Ltd

Worked 2 years and 11 months in front lines of architecture, development, coding, operations, cloud health and the customer’s experience with Canonical Ltd Support. I was mostly responsible to provide support about TCP/IP networking, libvirt/KVM virtualization and core Linux operating system(Ubuntu OS) requirements in the course of discussing detailed cloud architecture and guiding customer to succesfull infrastruction operations.

My other responsibilities in the support team:

  • Technically assist customers with bug-fixes/feature requests
  • Delivery management (SOW, change requests, software engineering/building feautures from scratch)x
  • Direct/Concise line of communication with customer stakeholders and teams inside of Canonical

Keywords: #openstack #kubernetes #lxd #snaps #maas #juju #linux-kernel #qemu-kvm

August 2016 - May 2019

System Engineer

TÜBİTAK ULAKBİM

Worked 1 year 1 month as a System Engineer in Pardus team which is an OS project for the Turkish Government.
I had involved into migration projects from Windows to Linux Environments and provided solutions/support around the system administration requirements for the Turkish Ministeries and Armed Forces.
I was also responsible engineer to maintain Pardus debian package repository and the server applications.

July 2015 - August 2016

System Administrator

Özgür Yazılım AŞ

Worked 1 year 1 month as a System Administrator in OYAS IT team to provide system administration and networking solutions to various customers around free software technologies in Turkey.

Keywords: #redmine #gitlab #graylog #jenkins #wordpress #linux #rhel #centos #mailserver #*sql* #mongodb #redis #elasticsearch

June 2014 - July 2015

Education

University of Ondokuzmayıs University

Bachelor of Computer Engineering
Computer Engineering

GPA: 3.05

September 2010 - June 2014

Science High School of Ordu

High School
September 2005 - June 2009

Skills

Technologies & Tools
Workflow
  • Server Administration & System Engineering
  • Cloud Operations & Virtualization
  • Web, Database, Mail, VPN *nix based Solutions
  • Technical Support & Free Software Support

Interests

Apart from being a system engineer, I enjoy most of my time being outdoors. I like long trekkings, forest camping.

When forced indoors, I spend a large amount of my free time exploring the latest technology advancements in the IT and software development world.


Volunteering

  • Mustafa Akgul Özgür Yazılım Yaz Kampı 2019 - GNU/Linux Sysadmin Mentor
  • Mustafa Akgul Özgür Yazılım Yaz Kampı 2018 - GNU/Linux Sysadmin Mentor
  • Linux Yaz Kampı 2017 - GNU/Linux Sysadmin Mentor
  • Linux Yaz Kampı 2016 - GNU/Linux Sysadmin Mentor
  • Linux Yaz Kampı 2015 - GNU/Linux Sysadmin Mentor